Louisville, KY, Dec. 1, 2022 – The team of technical professionals who assemble, quality test, and ship Lifelines Neuro EEG products in Troy, IL is relocating to the company’s global headquarters in Louisville, KY effective Jan 17, 2022. This move from the Troy, IL office will bring the production, operations, and R&D engineering teams together for enhanced collaboration to provide customer insights to drive product development and innovation. To facilitate the relocation, all production and order fulfillment will be on hold from Jan 3 – Jan 14, 2022.
The new production facility will be custom-designed for medical device assembly and is located directly behind the Center for SIDIS, at 909 E. Market. “While this is expanding our footprint in Louisville, it is, more importantly, bringing together the technical teams who can now physically collaborate on inspired designs and user experience for people using our products,” says Devin Ferrey, Interim CEO of Lifelines Neuro.
Larry Hill has been hired as Supply Chain Manager and will be overseeing the production team and facility. Hill joins Lifelines Neuro after serving in the U.S. Marines, shipping and receiving management, and multiple operations manager roles. “Larry comes to us with incredible experience including Lean Six Sigma certification and a proven track record of helping organizations with process improvement and implementing systems to improve production and inventory management, “ says Michelle Langenhorst, VP of Customer Experience.
Previously the production and customer experience teams supported both medical device assembly and customer support, education, and new customer onboarding. “Now the Customer Experience Team can focus solely on supporting customers with a team of specialists in the Troy, IL office and throughout the country working remotely,” adds Langenhorst. “The production and operations team will work on sourcing and assembling product components to meet the high demand for our EEG products.”
Lifelines Neuro is a global pioneer and leader in electroencephalography (EEG) which is used to diagnose epilepsy and other seizure disorders. Lifelines Neuro is liberating EEG by making it accessible, mobile, and efficient to benefit patients around the world. Rendr Platform cloud EEG software connects patients to physicians 24/7/365, all the time, in real-time, to increase access to care.