Technical Support Hub:
EEG Customer Support

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Lifelines Neuro Technical Support Hub

EEG Customer Support Resources

The Technical Support Hub provides product manuals, how-to guides, and video overviews for Lifelines Neuro EEG products and software.

If you need further help using our EEG equipment or software, please contact our U.S.-based Customer Experience Team by calling 1-866-889-6505 Monday through Friday, 8:30am – 5:00pm Eastern Time

Outside these hours, you may also contact us by email at support@lifelinesneuro.com. However, it may take up to 48 hours for a response.

Quick start guides

Best practices guides

Training Checklists

trackit plus dual recording training checklist

Patient Instruction Sheets

Product videos

Incereb Neon Instructions for Use

Trackit T4A Battery Management

how to apply your Incereb neon12 electrode array video

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Technical Support Hub: EEG Customer Support