Technical Support Hub:
EEG Customer Support

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Lifelines Neuro Technical Support Hub

EEG Customer Support Resources

The Technical Support Hub provides product manuals, how-to guides, and video overviews for Lifelines Neuro EEG products and software.

If you need further help using our EEG equipment or software, please contact our U.S.-based Customer Experience Team by calling 1-866-889-6505 Monday through Friday, 8:30am – 5:00pm Eastern Time

Outside these hours, you may also contact us by email at support@lifelinesneuro.com. However, it may take up to 48 hours for a response.

Customer Tech Support intro image

Latest Updates

Trackit Solo

Trackit T4A formatting guide

Quick Start Guide

Trackit T4A formatting guide

Patient Instruction Sheet

How-to-guides

Trackit T4A formatting guide

Setup File (TSU) Creation

Trackit T4A formatting guide

Montage Creation

T4A and Trackit Plus: Video Demonstrations of New Features

Trackit T4A formatting guide

File Manager

Trackit T4A formatting guide

File Manager

Trackit T4A formatting guide

File Manager

T4A and Trackit Plus Updates

Trackit T4A formatting guide

Trackit Plus Updates

Trackit T4A formatting guide

T4A Firmware Updates

Trackit T4A formatting guide

Changes to SD Cards

Quick start guides

trackit f quick start guide

trackit v quick start guide

trackit t4a quick start guide

trackit mk3 quick start guide

trackit mk3 quick start guide

trackit mk3 quick start guide

Best practices guides

trackit f best practices guide

trackit v best practices guide

trackit t4a best practices guide

trackit mk3 best practices guide

best practices for neonate skin checks

Training Checklists

trackit plus mk3 wizard training

trackit plus dual recording training checklist

trackit plus mk3 wizard training

trackit plus dual recording training checklist

Patient Instruction Sheets

trackit plus mk3 wizard training

trackit plus dual recording training checklist

trackit plus mk3 wizard training

Product videos

Incereb Neon Instructions for Use

Trackit T4A Battery Management

how to apply your Incereb neon12 electrode array video

Incereb Neon 12

How to Apply Video

how to apply your Incereb neon12 electrode array video

Incereb Neon 12

How to Apply Video

Incereb package contents video

Incereb Neon 8

Video Tutorial

Incereb package contents video

Incereb Neon 8

Video Tutorial

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