Lifelines Neuro EEG Systems Frequently Asked Questions

Yes. Lifelines Neuro EEG systems are designed to support intermittent and continuous monitoring, to ensure patient safety, quality studies, and optimal CPT coding reimbursement.

This depends on where your patient will be and what your diagnostic goals are. We recommend visiting our Video EEG Systems page for some information that compares our systems. If you have further questions, contact us.

The Trackit T4A is our newest, most lightweight, and energy-efficient model. We have a handy chart that looks at the differences between these two EEG amplifiers.

The primary difference between a Trackit V and a Trackit F is that the Trackit V is designed for the patient to take home after visiting a clinic or office to have their electrodes set up. A Trackit F is designed for in-home EEG, so the patient will be set up with electrodes in their home by an EEG technologist before the study can begin. Here is a quick-look guide at our ambulatory EEG system differences. To learn everything about these systems, please contact us.

A rapid turnaround kit is a four-bay battery charging kit and extra rechargeable batteries. This enables a ready supply of charged batteries for the T4A amplifier, ensuring the technologist is always prepared to start a study with a fully charged amplifier so the study will not prematurely stop.

We offer flexible payment options: capital purchase, subscription, or a 90-day rental w/option to purchase.

Lifelines Neuro does sell EEG machines and systems but does not perform EEG studies on patients. If you are a clinical trials researcher interested in our clinical trials services, click here to learn more or contact us.

An EEG machine’s cost will depend on the system, accessories, software, and services included. For a quote, please contact our sales team.

Our EEG devices are available for rent with an option to purchase. Speak with a sales representative today.

We recommend Trackit Plus (ambulatory and in-home only) or Stratus EEG software for acquisition, and Persyst or Stratus EEG for monitoring and review, considered by many professionals to be the best EEG software in the industry. Learn more about our EEG software options here.

Rendr Platform Software for Acquisition and Review EEG FAQs

With a reliable internet connection at an average upload speed of around 69 Mbps, our studies have shown that uploads typically take less than 30 minutes.

An internet connection is required to upload and download data to our cloud system. The Rendr Platform can be accessed if you utilize a wi-fi hotspot or mobile tethering to achieve a stable internet connection.

The monthly fee is one price and includes unlimited access, unlimited users, plus no additional fees for downloads, storage, or data archival.

Lifelines Neuro Service and Support EEG FAQs

Please call us at 1-866-889-6505 Monday through Friday, 8:30am – 5:00pm Eastern Time

Outside these hours, you may also contact us by email at However, it may take up to 48 hours for a response.

Please call us at 1-866-889-6505 Monday through Friday, 8:30am – 5:00pm Eastern Time, or visit our Contact Us page.

Remote technical support is usually available immediately but this depends on call volume. If you require a loaned system until repairs can be made or spare parts for your devices, shipments are typically made on the next business day.

Do you still have unanswered questions? We’re here to help.

Our users have access to our technical support hub that offers a collection of tutorial videos, user manuals, and troubleshooting tips. However, we understand an EEG FAQ page may not be enough. To speak with a representative, use the links below.

Contact Sales

Contact Customer Support